Frequently Asked Questions

Minimum order quantities vary by product. Most items start from as low as 25-50 units for shipping supplies, while paper products start from 500+ units. Custom printed items typically require a minimum of 500-1000 units.

We offer free delivery on orders over a certain value. Delivery charges for smaller orders are calculated at checkout based on weight and destination within the UK.

Yes! We offer custom printing on boxes, bags, cups, napkins, and more. Contact us for a custom quote with your design requirements and quantities.

Standard orders are dispatched within 24-48 hours. Custom printed orders typically take 2-4 weeks depending on complexity and quantity.

Yes, we offer trade accounts with extended payment terms, dedicated account management, and volume discounts. Apply through our Trade Account page.

All our food packaging products meet UK and EU food contact regulations. Products are made from food-grade materials and are suitable for direct food contact.

Currently, we deliver across the United Kingdom including Scotland, Wales, and Northern Ireland. Contact us for international shipping enquiries.

Yes, we offer sample packs for most product categories so you can assess quality before committing to a large order.

We accept bank transfer, debit cards, and credit cards. Trade account customers can pay on approved credit terms.

We accept returns of unopened, undamaged goods within 14 days of delivery. Custom printed items cannot be returned. See our Returns Policy for full details.